FloQMail, chat and 2FA codes for restaurants and hospitality
Bookings arrive on a few mailboxes and the shifts change every day. In FloQ whoever comes on duty sees at once what has been read and who is replying.
What happens on the premises today
- Booking requests arrive in one mailbox and whoever is on shift does not know if anyone has answered.
- Floor, kitchen and front desk coordinate in a WhatsApp group together with everything else.
- The verification code for the booking portal account sits on the phone of whoever created it.
How FloQ solves it
Bookings and suppliers on shared mailboxes
Every message shows who has read it and who is replying, so one person answers each guest, whatever the shift.
A chat per department
Channels for floor, kitchen and front desk, with mentions of a whole role with @Role. With “Discuss with the team” a special request becomes a card in the right channel.
Portal 2FA codes, by role
The codes for booking-portal and supplier accounts are shared with whoever needs them, with a log of every use, without passing a phone around.
Notifications only when needed
Working hours are set for each mailbox: outside them FloQ does not disturb. On the phone only the mail and messages that concern you arrive.
An example
A guest tells the front desk they will arrive late and have an intolerance. The mail goes into the Kitchen channel, the chef answers in the thread and the front desk confirms to the guest: everyone reads the same conversation.
Frequently asked questions
Does FloQ manage bookings?
No: FloQ handles mail, chat and verification codes. Bookings stay in your own system or in the portals.
Can I use it from my phone only?
Yes: FloQ runs on iPhone, iPad and Android, with the same account as on the computer.
How much does it cost?
It is free during early access, with no credit card.
Try FloQ with your team
FloQ is free during early access, with no credit card. Download it, create your team and connect your first mailbox in a couple of minutes.