Delete your FloQ account

You can delete your FloQ account at any time, from the app or from this page. Deletion is permanent.

What is deleted

• your account and profile: name, email, password, profile picture, the Microsoft or Google sign-ins linked to it;
• your connected devices and their push notification tokens;
• your personal mailboxes (the mail itself stays on your mail server);
• your membership of every team, with your roles and permissions there;
• the teams in which you are the only member, with everything in them.

What stays

• data shared in a team (its mailboxes, channels, codes) belongs to the team and stays with it;
• the messages you wrote in the team chat stay, without your name;
• the team activity log keeps a line saying you deleted your account.

Everything is deleted from the database immediately, and from backups within 30 days.

If you are the only owner of a team that has other members, first make someone else owner or delete the team: until then the account cannot be deleted.

From the app

In FloQ open your profile (Account → Edit profile on the phone) and at the bottom choose Delete account. You will get a code by email to confirm.

From here

Enter the email of your account: we send you a code to confirm the deletion.

Problems? Write to privacy@software-x.it.