FloQMail, chat and 2FA codes for the agency
An agency has many clients’ mailboxes and everyone’s ad accounts. FloQ decides who sees what, and keeps mail, internal discussion and verification codes in the same app.
What happens in the agency today
- Client requests arrive on different mailboxes and get lost between forwards and screenshots.
- The verification code of a client’s ad account sits on one person’s phone.
- Freelancers see more than they should, or too little to do their job.
How FloQ solves it
Client mailboxes, split by department
Connect the shared mailboxes (info@, support@, orders@) and group them as you like. Everyone signs in as themselves and searches every mailbox they can see.
A channel for every client
Channels with permissions by role or by person, threads and mentions of a whole role with @Role. Freelancers see only the channels they need.
2FA codes for client accounts
Ad accounts and shared services have a single code: FloQ generates it on the server and shares it by role or by person, with a log of who copied it.
Webhooks from your tools
Monitoring, website forms and management tools write into a channel using the same format as Discord or Slack webhooks.
An example
Support@ gets a report: a client’s campaign will not start. Getting back into the ad account needs the 2FA code, and whoever runs the ads opens it from FloQ without calling anyone. The activity log records who used it.
Frequently asked questions
Can I give a freelancer access only to one client’s channels?
Yes: permissions are set by role or by person, channel by channel.
Are my clients’ 2FA codes safe?
They are generated on the FloQ server, encrypted with a different key for each team, and only those with permission see them. Every use is in the activity log.
Does FloQ replace our project management tool?
No: FloQ handles mail, chat and codes. For tasks and projects keep using your own tools, which can write into a channel through webhooks.
Try FloQ with your team
FloQ is free during early access, with no credit card. Download it, create your team and connect your first mailbox in a couple of minutes.